A tidy inbox · Basic · 4 min

Follow-ups: so no reply slips away

Nukli goes through your mail and lists the messages still waiting on you.

In short

The email list has a “Pending” tab: received emails that are still waiting for your answer, with the reason and a suggested next step. Once you consider one done, mark it as done and it leaves the list.

Step by step

  1. Open the “Pending” tab

    At the top of the email list, next to “All”. It shows how many emails are waiting.

    1
    Where it is, inside the window.
  2. See why it is pending

    Each row tells you who is waiting, since when, how urgent it is and what it suggests you do. It reads at a glance.

    2
    Where it is, inside the window.
  3. Answer them one by one

    Open it and reply as usual (with AI if you like). Replying normally takes it off the pending list.

    3
    Where it is, inside the window.
  4. Mark as done anything that needs no reply

    If it was sorted out by phone or needs nothing, mark it done and it disappears from the list.

    4
    Where it is, inside the window.
  5. Ask in the chat any time

    “What is still pending?” or “what should I answer today?”: you get the round-up without leaving the assistant.

    5
    Where it is, inside the window.

Tips

Common questions

Can I mark an email as pending myself?

Yes. Right-click the row in the list and choose “Mark for follow-up”.

Mine is empty

Either you are up to date, or the analysis has not finished. Press “Refresh follow-ups” and wait a moment.

Not using Nukli yet?

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