A tidy inbox · Basic · 4 min

Follow-ups: so no reply slips away

Nukli goes through your mail and lists the messages still waiting on you.

In short

The email list has a “Pending” tab: received emails that are still waiting for your answer, with the reason and a suggested next step. Once you consider one done, mark it as done and it leaves the list.

Step by step

  1. Open the “Pending” tab

    At the top of the email list, next to “All”. It shows how many emails are waiting.

    All inboxes 39,355 emails 30,288 unread
    Search emails by text or meaning…
    1
    All Follow-ups 3 Done
    Urgency
    Analyzing recent emails…
    CONTACT SUMMARY SUGGESTED ACTIONWHEN
    M
    Marc Vidal
    Waiting for you to confirm the visit time
    Confirm Thursday at 10
    14:13 1
    R
    Rosa Feliu
    Asks for the final quote
    Send the quote in writing
    Yesterday 1
    Where it is, inside the window.
  2. See why it is pending

    Each row tells you who is waiting, since when, how urgent it is and what it suggests you do. It reads at a glance.

    All inboxes 39,355 emails 30,288 unread
    Search emails by text or meaning…
    All Follow-ups 3 Done
    Urgency
    Analyzing recent emails…
    CONTACT SUMMARY SUGGESTED ACTIONWHEN
    2
    M
    Marc Vidal
    Waiting for you to confirm the visit time
    Confirm Thursday at 10
    14:13 1
    R
    Rosa Feliu
    Asks for the final quote
    Send the quote in writing
    Yesterday 1
    Where it is, inside the window.
  3. Answer them one by one

    Open it and reply as usual (with AI if you like). Replying normally takes it off the pending list.

    Search emails by text or meaning…
    All Follow-ups 3
    M
    Marc Vidal 14:13 1
    Thursday’s visit Morning Júlia, confirming that Thursday…
    R
    Rosa Feliu 12:54 1
    Renovation quote Attaching the itemised breakdown…
    Wants the final quote this week
    N
    North Bank 09:20 1
    Monthly statement Your statement is now available…
    M
    Marc Vidal marc@cafeoranges.com
    Thursday’s visit
    Rosa asks for the final quote Send the quote in writing
    Marc Vidal marc@cafeoranges.com
    To: julia@estudiserra.com
    Inbox 5 ago, 14:36
    3
    Morning Júlia,
    confirming that Thursday at 10 works for us. Could you send the quote in writing beforehand?
    Thanks!
    Suggested replies
    These aren’t sent. Pick one to tell the AI how to approach your draft.
    AConfirm you’ll be there Thursday at 10
    BAsk for the quote in writing
    Reply Reply with AI Forward Translate
    Where it is, inside the window.
  4. Mark as done anything that needs no reply

    If it was sorted out by phone or needs nothing, mark it done and it disappears from the list.

    All inboxes 39,355 emails 30,288 unread
    Search emails by text or meaning…
    All Follow-ups 3 Done
    Urgency
    Analyzing recent emails…
    CONTACT SUMMARY SUGGESTED ACTIONWHEN
    4
    M
    Marc Vidal
    Waiting for you to confirm the visit time
    Confirm Thursday at 10
    14:13 1
    R
    Rosa Feliu
    Asks for the final quote
    Send the quote in writing
    Yesterday 1
    Where it is, inside the window.
  5. Ask in the chat any time

    “What is still pending?” or “what should I answer today?”: you get the round-up without leaving the assistant.

    Estudi Serra
    Renovation quote —… 3 similar case(s)
    Summarise this thread and tell me what to answer
    Drafting the reply about the quote…
    They’re asking you to confirm Thursday’s visit and the quote. I’ve left the draft in the reply box.
    5
    Write to the AI…
    Sonnet 5 17%
    Where it is, inside the window.

Tips

Common questions

Can I mark an email as pending myself?

Yes. Right-click the row in the list and choose “Mark for follow-up”.

Mine is empty

Either you are up to date, or the analysis has not finished. Press “Refresh follow-ups” and wait a moment.

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